Enterprise Brochure · 2026

intelligent.
efficient.
conversational.

Emotional AI infrastructure for enterprise voice, avatars, and conversational automation.

Voice AI AI Avatars AI Automation Real-Time Orchestration Enterprise Scale
EVRA AI conversation engine
Human conversation engine

Real conversations. Real understanding. Real results.

EVRA voice agents are engineered to sound human, understand emotion, and respond with intelligence and empathy.

  • Natural conversational flow
  • Emotion-aware interactions
  • Real-time multilingual handling
  • Multi-turn memory & context
  • Dynamic conversation pacing
  • Low-latency response (<300ms)
  • Intelligent escalation handling
SUB-300ms
Response infrastructure
Built for real-time,
human-like conversations.
Live Conversation00:34
Speaking with AI Agent
Sentiment Analysis
Positive
Confidence98%
Emotions96%
Response TimeExcellent
248mssub-300ms

Enterprise architecture

Built for scale. Engineered for emotion.

Every turn flows through a hardened, observable pipeline — from raw voice input to a natural, expressive response.

Voice Input
Multi-channel
Ingestion
Secure
Understanding
NLP + NLU
Response
Generative AI
Voice Output
Natural & Expressive
System Performance
99.99%
Availability
<300ms
Latency
99.8%
Success Rate
2.4M+
Conversations
System Health
99.9%
Operational
Services 32
Healthy 32
Degraded 0
Down 0

Enterprise features

Everything you need. Built in.

Prebuilt AI

Production-ready AI capabilities.

Voice Safety

Built-in guardrails and content safety.

Personalization

Adaptive experiences that learn.

Analytics

Real-time insights and dashboards.

Voice Cloning

High-fidelity voice replication.

Multilingual

100+ languages supported.

Easy Integrations

REST APIs & SDKs for any platform.

Scalable

Auto-scale for any workload.

Enterprise Ready

Security, compliance & data privacy.

Secure. Reliable. Compliant.
Built for enterprise. Trusted at every layer.

AI avatar presentation

Engage visually. Interact naturally.

Conversational avatars that communicate with presence, emotion, and intelligence across every channel.

  • Realistic facial expressions
  • AI-driven voice synchronization
  • Multi-language conversations
  • Real-time sentiment aware
  • Custom gestures & presence
  • Cross-platform ready
WebMobileVR / ARKioskCloud Apps
EVRA AI avatar Live
Hello! How can I help you today?
Facial Expressionsreal-time
Happy Neutral Thoughtful Empathetic

The EVRA stack

Unified AI Communication Infrastructure

EVRA is a full-stack conversation platform built for scale, delivering human-like voice and real-time intelligence across every touchpoint and channel.

E V R A
Voice Engine
Natural & Expressive
AI Agents
Intelligent & Adaptive
CRM
Context Aware
Talkdesk
CCaaS
Channels
Omnichannel
Multi-Agent
Collaborative AI
AI & LLMs
Model Agnostic
Analytics
Insights & Metrics
Orchestration
Workflow Automation
API & SDK
Seamless Integration

Global scale. Local impact.

Human scale. Global reach.

EVRA delivers emotionally intelligent conversations at scale — across languages, cultures, and time zones.

  • 99.99% platform uptime
  • Low-latency infrastructure
  • Enterprise-grade security
  • Always-on global availability
  • Multi-region redundancy
  • 24/7 monitoring & support
SOC 2 Type II
Independently certified. Audit-ready security posture across every region.
99.99%Uptime
<300msGlobal Latency
35+Regions Online
5.2B+Interactions / mo
100+Languages

ConversationalAgenticTask-drivenHuman-like
Outbound

AI voice agents for modern sales call centres.

Outbound Sales Automation

  • Deploy AI sales agents capable of handling thousands of simultaneous outbound calls with human-like conversational flow.
  • Automate lead qualification, appointment booking, follow-up campaigns, upselling, renewals, and customer reactivation workflows.
  • AI agents dynamically adapt conversations in real time using customer sentiment, CRM context, objection handling, and sales intent detection.
  • Voice agents execute multi-step workflows autonomously — CRM updates, scheduling, call summaries, and escalation routing.

Enterprise Sales Capabilities

  • Real-time interruption handling and natural turn-taking.
  • Engineered to improve engagement and conversion rates on every campaign.
Live Activity
128
Active calls
Leads Qualified
320
▲ +42% vs yesterday
Appointments Booked
86
Today
Conversion Rate
26.8%
▲ +18% vs yesterday
10×More Calls Simultaneously
3–5×Higher Conversion Potential
24/7Availability & Consistency
100%CRM Sync & Data Accuracy

ConversationalAgenticTask-drivenHuman-like
Inbound & Collections

Inbound customer service & debt collection.

Inbound Customer Service

  • Intelligent AI voice agents replace Tier 1 & Tier 2 support with natural, human-like conversations.
  • Handle authentication, FAQs, scheduling, billing, policy inquiries, and escalations seamlessly.
  • Maintain memory and context to deliver personalized, real-time responses.
  • Provide 24/7 multilingual support while reducing costs and improving satisfaction.

AI Debt Collection Operations

  • Compliant AI collection agents conduct respectful, empathetic conversations at scale.
  • Automate reminders, negotiations, settlement offers, and promise-to-pay arrangements.
  • Verify accounts, assess affordability, and build repayment plans in real time.
  • Update CRM/financial systems and trigger downstream workflows automatically.
Inbound Customer Service Flow
Incoming Call
Authentication
Intent Detection
AI Voice Agent
Resolution / Escalation
CRM Update & Logging
Higher first-call resolution
Reduced handle time
Improved satisfaction
Lower operational cost
24/7 across channels
Debt Collection Workflow
Account ID
Empathetic Conversation
Negotiate / Set Plan
Payment Arrangement
Confirmation
Update & Report
Higher payment commitment
Improved recovery rates
Lower cost per interaction
100% compliant & audit-ready
Real-time reporting
70%+Resolved Without Humans
40–60%Lower Handle Time
30–50%Lower Cost / Interaction
2–3×Collection Efficiency
100%Coverage 24/7/365
100+Languages Supported